Returns & Refunds
Thank you for shopping with Agility Enterprise.
We want you to love every item you purchase from us. If you're not completely satisfied, we're here to help.
📦 Returns
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Eligibility: You may return most items within 7 days of delivery for a refund or exchange.
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Condition: Items must be unused, in their original packaging, and in resellable condition.
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Non-returnable items:
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Clearance or final sale items
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Customized or personalized products
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Gift cards
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How to initiate a return:
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Email us at agilityenterprise.vuudl@outlook.com with your order number and reason for return.
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Our team will guide you through the process and provide the return address.
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💰 Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 5–7 business days to your original payment method.
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Shipping charges (if any) are non-refundable, unless the return is due to our error (e.g., wrong or damaged item).
🔁 Exchanges
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Need a different item or color? Let us know — we’ll be happy to exchange your purchase if eligible.
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Exchanges are processed after we receive the original item in returnable condition.
❗ Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging. We'll send a replacement or issue a full refund.
📩 Questions?
We’re here to help!
Contact us anytime at agilityenterprise.vuudl@outlook.com